Refund policy

30-day return policy
We accept return requests made within 30 days after delivery. To request a return, contact us at flicker.woodworksllc@gmail.com before sending the item back.

Return conditions
Returned items must be unused, undamaged, and in their original packaging. Proof of purchase is required. Items sent back without first requesting a return may not be accepted.

Return shipping
Customers are responsible for return-shipping costs for ordinary returns. If an item arrives damaged, defective, or incorrect, Flicker Woodworks will cover reasonable return-shipping costs when a return is required.

Damaged, defective, or incorrect items
Inspect your order upon delivery. Report damage, defects, or an incorrect item within 48 hours of delivery by emailing flicker.woodworksllc@gmail.com. Please include your order number and clear photographs of the item and its packaging so we can evaluate the issue and make it right.

Non-returnable items
Custom or personalized products, used items, and gift cards cannot be returned unless they arrive damaged, defective, or incorrect.

Refunds
We will notify you after receiving and inspecting an approved return. Approved refunds will be issued to the original payment method. Your bank or card issuer may require additional time to post the refund.